Terms of Service

Last updated: January 1, 2025

These Terms of Service govern your use of VectorHook's API services and platform. By using our services, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing or using VectorHook's services, APIs, or website (collectively, "Services"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access or use our Services.

These Terms apply to all visitors, users, and others who access or use the Services, including developers who integrate with our APIs.

2. Service Description

VectorHook provides API services and development tools designed to help developers build and integrate applications. Our Services include:

  • RESTful API endpoints and services
  • Authentication and authorization systems
  • Data processing and management tools
  • Developer documentation and support
  • Dashboard and analytics tools

We reserve the right to modify, suspend, or discontinue any part of our Services at any time with reasonable notice.

3. User Registration

To access certain features of our Services, you must register for an account. When registering, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Keep your account credentials secure and confidential
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities under your account

We reserve the right to refuse registration or terminate accounts that violate these Terms.

4. API Usage

When using our APIs, you must comply with the following usage guidelines:

Rate Limits

  • Respect all rate limits specified in our documentation
  • Implement proper retry logic with exponential backoff
  • Contact us if you need higher rate limits

API Keys

  • Keep your API keys secure and never expose them publicly
  • Use different API keys for different environments
  • Rotate your API keys regularly
  • Report compromised keys immediately

Violation of API usage guidelines may result in temporary or permanent suspension of access.

5. Prohibited Uses

You may not use our Services to:

Illegal Activities

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Engage in fraud or deceptive practices

Harmful Activities

  • Distribute malware or viruses
  • Attempt to hack or breach security
  • Overload or disrupt our systems

We reserve the right to investigate and take appropriate action against violations, including account termination and legal action.

6. Intellectual Property

VectorHook and our licensors own all rights, title, and interest in our Services, including all intellectual property rights. You may not:

  • Copy, modify, or reverse engineer our Services
  • Remove or alter any proprietary notices
  • Create derivative works based on our Services
  • Use our trademarks without permission

You retain ownership of your data and content, but grant us necessary rights to provide our Services.

7. Privacy & Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy.

Data Security

We implement industry-standard security measures to protect your data, including encryption, access controls, and regular security audits.

You are responsible for ensuring your use of our Services complies with applicable data protection laws, including GDPR, CCPA, and other regulations.

8. Payment Terms

For paid services, the following payment terms apply:

  • Fees are charged in advance on a monthly or annual basis
  • All fees are non-refundable unless otherwise specified
  • Price changes will be communicated with 30 days notice
  • Failure to pay may result in service suspension
  • You're responsible for all taxes related to your use

9. Limitation of Liability

Important Legal Information

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VECTORHOOK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

10. Termination

Either party may terminate these Terms at any time:

  • You may terminate by closing your account
  • We may terminate for breach of these Terms
  • We may suspend services for non-payment
  • Either party may terminate with 30 days notice

Upon termination, your right to use the Services will cease immediately, but these Terms will continue to apply to past use.

11. Changes to Terms

We may update these Terms from time to time. When we do, we will:

  • Post the updated Terms on our website
  • Update the "Last updated" date
  • Notify you of material changes via email
  • Provide 30 days notice for significant changes

Your continued use of our Services after changes constitutes acceptance of the new Terms.

12. Contact Information

If you have any questions about these Terms, please contact us:

General Inquiries

legal@vectorhook.com

https://vectorhook.com/contact

Legal Department

VectorHook Legal Team

Response time: 2-3 business days

These Terms of Service are effective as of January 1, 2025 and govern your use of VectorHook services.